Hypnotherapy Terms and Conditions

Please see our full terms and conditions for hypnotherapy treatment below, including the confidentiality agreement and cancellation policies.  By agreeing to treatment, you are agreeing to the terms and conditions laid out below.


  1. The initial consultation lasts approximately 30 to 45 minutes.  It is no obligation which means that if you decide not to go ahead with the treatment at that point or if you want to take time to think about your options, then you are under no obligation to make a booking for any sessions.

  2. Payment is due at the end of each session in either cash or cheque form.  If you wish to pay by bank transfer, this needs to be done before the session commences.  The only exception to this is the Hypnotic Gastric Band package and smoking cessation package which are payable in full after the first session unless otherwise agreed.

  3. If you need to cancel or rebook a session for another date, 48 hours notice must be given.  If less than 48 hours notice is given, a 50% cancellation charge will be applied.  If less than 12 hours notice is given or if you do not attend, the full session fee will apply.  With the hypnotic gastric band and smoking cessation packages, cancellation fees will be additional to the package fees already paid.  All cancellation / rebook charges will be added to your next session fee.

  4. If two back to back sessions are missed with no notice or contact, treatment will be deemed finished, however outstanding costs for missed sessions will still be payable.  Any outstanding fees must be paid within 28 days of the last attended session.

  5. All our work is carried out in the strictest confidence.  You are free to talk about your session with whoever you choose, but we are duty bound to keep all your information confidential.  The only exceptions are:
    1. Like all reputable practioners, we are required to present our work in supervision with a more experienced therapist.  Your personal details will not be revealed however your case may be discussed to help me improve aspects of your treatment.
    2. If we believe that you are a danger to yourself or someone else, we are required to speak to the relevant professional.  We will always try to discuss this with you prior to making this decision.
    3. If there are any revelations of acts of terrorism, we are duty bound to report it.
  6. The main hypnotherapy sessions will last approximately 60 minutes which will include time at the beginning and end to discuss your experiences and progress.

  7. All client notes will be kept securely for a maximum of 4 years from the end of treatment.  Under the data protection act, you can request to see your client notes at any point during or after treatment.

  8. There are no guarantees with hypnotherapy.  Although we have a high success rate, we cannot give you a 100% guarantee of success and neither will any reputable hypnotherapist.

  9. We guarantee to treat all clients equally, irrespective of race, religion, gender, sexuality or any other personal lifestyle choice.


If you have any questions, or would like to enquire about a session, please contact us.  West London Counselling, Hypnotherapy & Psychotherapy Services have practices in Acton, Chiswick, South Ealing, Ealing Broadway, Fulham and Harley Street and have a catchment area of Barnes, Brentford, Chelsea, Greenford, Grove Park, Gunnersbury, Hammersmith, Hanwell, Hounslow, Isleworth, Kew, Mortlake, Park Royal, Perivale, Putney, Richmond, Shepherds Bush, Southall, Turnham Green, Twickenham, White City and any other area in West London